HowToTellYourChild.com has put in place a simple procedures to ensure that you can buy from us in confidence and return the item if is defected or the item is faulty or not what you ordered. Return unworn, unwashed merchandise with all tags attached in the original box packing within 7 days for an exchange
1. We do not accept returns on innerwear products due to the intimate nature of the same as we do not want to compromise on our hygienic standards. So, please ensure correct size while ordering innerwear products. For returns due to sizing, the cost of to-and-fro logistics to be bourne by customer.
2. Returns on only manufacturing defect will accepted, which should be intimated before three days from the day of receipt of the parcel. Returns after the specified period will not be accepted and will be sent back at your cost.
3. Please return the products in unworn and unwashed condition with all tags, if in case the tags are removed we will not accept the returns which will be sent back to you at your cost.
4. For products which are incorrectly shipped, damaged in transit, with defects please send us a mail at firstname.lastname@example.org. On acceptance, we will send a replacement within 10 working days. We reserve the right to pay you back in case there are no stocks left of the item returned.
5. For goods bought on Retail Price, we will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was through PayPal, we will refund it through PayPal.
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days from our end. We are not responsible for any delays from the banks.
We review our Return Policy time to time; changes will be made in connection to it.